Author Archives: Graham Cropley
Improve Lync Contact Search without Sharepoint
Popup Demo of Enterprise Voice with Polycom CX
Lync Sales Day – 25th March @ Microsoft
Some of my time is spent away from the comfort of my laptop, in front of people, real people. This part of my job involves talking, evangelising, and identifying the business value from this funny piece of software called Lync. I often find that the word “Lync” is something new…
Lync Certificate Provisioning Service Deeper Dive
Welcome back, this continues on from my previous LyncDiscover and Auto Discovery Deeper Dive article. I would suggest going back and reading that for some background on how we got up to here. But shouldn’t be required to follow this, the topics covered here are widely used across the web…
Lync Edge – January 2014 CU Update Issue
How far to take Response Groups

I’m half way through a 3 phase project that started with a Lync Server 2010 to 2013 migration, currently deploying Enterprise Voice, and the final phase will be to deploy a contact centre with PCI compliant call recording. My client is understandably excited about ditching their Avaya IP Office PBX,…
Lync 2013 Hosting Pack – Tenant Meet & Dialin URLs
LyncDiscover and Auto Discovery Deeper Dive
Lync vs Fax vs G.711

I was faced with the task of integrating fax machines into an Enterprise Voice deployment using an AudioCodes MP118. Analogue phones were configured and tested successfully without any trouble. I’ve always made the recommendation that where fax is concerned, keep it as far away from Lync as possible, such as…